Community-based programs that provide comprehensive social services for individuals younger than age eighteen who have committed a minor offense and are directed to participate in a diversion program as an alternative to arrest, prosecution or, in some cases, sentencing for the offence. Most juvenile diversion programs do an assessment of the individual's needs and provide and/or coordinate the delivery of the necessary services which may include individual, group or family counselling, substance abuse counselling, supervised recreational activities, vocational guidance, tutorial services and supplemental referrals for other needs.

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Programs that offer a variety of activities for youth who are at risk for behaviour which is likely to involve them in the juvenile justice system with the objective of assisting them to improve self-esteem, to become aware of alternative ways of dealing with feelings and leisure time, and to take responsibility for the consequences of their actions. Included may be counselling, rap and discussion groups, tutoring, companionship programs, alternative peer group experiences and supervised recreational activities.

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Programs that provide supplemental instruction for students who are having difficulty with their coursework or who want to get more out of their regular educational program.

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Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

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Programs that provide individual, conjoint, family and group counselling for people younger than age 18 who are at risk for or have committed delinquent acts and who are directed to participate in counselling for a period of time as an alternative to arrest, a hearing in a juvenile delinquency or youth court, or, in some cases, another court-ordered disposition. These programs are often provided by agencies which also offer other types of counselling for young people and their families, which coordinate with the referring agency concerning the client's responsible use of services and which involve the client's family in the counselling process as needed.

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