Mutual support groups whose members are people who have a disability, illness or other health condition, their families and friends. The groups meet in-person, by telephone or via the Internet; and provide an opportunity for participants to share information, resources, practical tips for daily living and encouragement about issues related to the disability or health problem.

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Programs that provide emotional support, information and guidance in a variety of settings for individuals who have a disability; who are concerned about or have any of a variety of illnesses, including those that may ultimately be fatal; or who have experienced the disabling or disfiguring effects of an illness, injury or surgery. The counselling may deal with the realities of having a disability or being ill, coping with their illness/disability, life adjustments required by their situation, and helping them evaluate their alternatives and make personal choices that will maximize their ability to function independently. Included are programs that provide counselling for individuals who have a family history of a particular health condition or disability and need assistance in coping with the emotional problems that are associated with having or being at risk for developing the condition.

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Programs that provide social and recreational activities for people who are recovering from mental illness to help them gain confidence and readjust to living and/or working in the community.

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