Programs that pay for or provide hardware and software products that enable individuals with disabilities to access, interact with and use computers at home, at work or in school. Access aids include scanners partnered with Optical Character Recognition (OCR) software which converts handwritten or printed text to an electronic document that can be read by a screen reader; Braille translation software combined with Braille printers for translating text to Braille cells; keyboards driven by a head pointer, mouth stick, Sip-and-Puff, Joystick or eye-gaze tracking systems; large monitors; text-to-speech software which allows users to hear what is written in print; speech recognition software to convert a use's spoken words to printed text; screen magnification software for zoom capabilities; and smart home technology software which controls the home environment (turning lights or the on/off or unlocking doors through a mobile device or voice command).

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Programs that provide instruction for individuals of all ages who want to learn about or perfect their skills in using computers, computer-related hardware and specific home and business applications including word processing, spreadsheet development, presentation development, database management, electronic publishing and image processing. Included are both introductory classes for people unfamiliar with computers and the Internet and more advanced courses, as well as programs that provide instruction in the use of related technology such as smartphones and social media. Instruction may focus on publishing tools such as blogs, video logs (vlogs), photo sharing, podcasting or wikis.

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Programs that permit individuals using personal computers equipped with modems and communications software to access information and services that reside on or are available through remote computers. Included are programs that maintain Internet websites which provide information and/or services for users as well as those that offer on-line connection services which help users identify and locate the information and services they need.

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