Polycultural Immigrant and Community Services, Mississauga Office

Polycultural Immigrant and Community Services

Site: Mississauga Office

Record #: PEL0517

Last Full Update: 26 Jan 2026

Contact Information

Office Phone	905-403-8860
Toll Free Phone	1-844-493-5839
E-Mail	info@polycultural.org
Website	http://www.polycultural.org
Social Media	Facebook

Agency Information

Legal Status	(50) Non Profit
Funding	United Way - United Way Greater Toronto

Description and Service Details

Description (Service)	Offices are open, preferably by appointment; services are offered in-person and remotely over the phone and by Zoom ------------- -------------- ------------- Settlement Services assessments and referrals supportive counselling for youth, families and women Commissioner of Oath services sessions on topics such as housing, education, health care, social assistance, legal assistance, citizenship, professional licensing and job search Peel Halton Integrated Services Reception Centre Resettlement Assistance Program (RAP) -- needs assessment, including emergency needs life skills support including orientation in clients' language on a variety of topics, such as federal and provincial programs and services, health care issues, managing money, education system, family life, employment referrals to community services and other settlement programs assistance with searching for, viewing, selecting, and moving into permanent accommodations Language Instruction for Newcomers to Canada (LINC) in English, upon assessment by Achēv -- see separate entry, Multicultural Settlement and Education Partnership in Schools (MSEP) -- assists newcomer students and their families with settling into schools and the community Youth Achievers after school activities for children 6-12 years including coding, robotics and life skills other programs for youth include Homework Club, see separate entry Seniors Organized and Supported Program (NHSP) increases social participation and inclusion of seniors in their communities activities led by seniors' leadership groups brought together from the local community activities include physical and mental wellness sessions such as yoga, meditation, Share Your Talents, gardening, painting and community exploration trips Orangeville location at 15 Brenda Blvd, Orangeville, ON, L9W 3Y5, 416-583-3800
Hours	Mon-Fri 9 am-5 pm
Areas Served	Halton Region ; Peel Region
Boundaries	RAP -- Peel and Halton regions * other services southwest Mississauga -- Hwy 401 (north) to Queen Elizabeth Way (south), Winston Churchill Blvd (west) Hurontario Rd (east)
Eligibility	All newcomers including permanent residents and Convention refugees; RAP -- government assisted refugees Residency Requirements: RAP -- Peel and Halton regions; other services southwest Mississauga -- Hwy 401 (north) to Queen Elizabeth Way (south), Winston Churchill Blvd (west) Hurontario Rd (east)
Application	Call for information; Resettlement Assistance Program (RAP) - by referral
Languages	Arabic, Cantonese, English, French, Mandarin, Punjabi, Russian, Spanish, Ukrainian, Urdu
Fees	Service - for Commissioner of Oath ; None - for Settlement Services

Site Information

Located In Community	Mississauga
Address & Map	Sheridan Centre, 2225 Erin Mills Pkwy Mississauga, ON Canada L5K 1T9
Intersection	Erin Mills Pkwy and Queen Elizabeth Way
Mailing Address	Sheridan Mall; Box 210, 2225 Erin Mills Pkwy Mississauga, ON Canada L5K 1T9
Physical Access	Designated parking at entrance ; wheelchair accessible automatic main entrance ; easy access to elevator ; wheelchair accessible washroom, assistance needed with door

Categories and Classification

HCSD Main Heading	Child / Family Services ; Community Programs ; Government / Legal ; Newcomers ; Older Adults ; Sports / Recreation ; Youth
HCSD Sub Heading	All Sports ; Community and Recreation Centres ; Community Legal Services ; English as a Second Language ; Newcomer Settlement Services ; Older Adult Recreation Resources ; Other Sports ; Recreation for Children / Families ; Recreation for Older Adults ; Recreation for Youth ; Refugees ; Youth Recreation Resources
Service Categories	Adult Mentoring Programs ~ Immigrants/Refugees ; Certificates/Forms Assistance ~ Immigrants/Refugees ; Commissioner of Oaths ; Cultural Transition Counselling ; English as a Second Language ; General Recreational Activities/Sports ~ Older Adults ; Homework Help Programs ~ Immigrants/Refugees ; Neighbourhood Multipurpose Centres ~ Immigrants/Refugees ; Newcomer Settlement Services ~ Families ; Resettlement Assistance Program ; Specialized Information and Referral ~ Immigrants/Refugees ; Wellness Programs ~ Older Adults ; Youth Enrichment Programs ~ Immigrants/Refugees

Agency Overview