Record #:
					OAK2818
				
				
					Last Full Update:
					15 Sep 2025
				
			 
		 
	 
 
	
		
		
			
				
Agency Information
			
			
				
					
					
					
						| Description (Agency) | 
						A program that allows disputes between consumers and vehicle manufacturers to be resolved through binding arbitration. Disputes about alleged defects in the assembly of a vehicle or implementation of the new vehicle warranty are eligible for arbitration under the CAMVAP program.  | 
					
					
					
						| Legal Status | 
						(50) Non Profit | 
					
					
					
					
						| Funding | 
						Provincial ; Private | 
					
				
			 
		 
		
			
				
Description and Service Details
			
			
				
					
					
					
						| Description (Service) | 
						
- covers vehicles of the current and the past four model years which have travelled less than 160,000 kms
 
- offers an alternative to court action without charge to the consumer
 
 
CAMVAP is s a contractually based partnership between the provincial and territorial governments, the Consumers’ Association of Canada, the Canadian Automobile Dealers Association, the Canadian Vehicle Manufacturers’ Association and the Global Automakers of Canada  | 
					
					
					
					
						| Hours | 
						Mon-Fri 9 am-5 pm  | 
					
					
					
					
						| Areas Served | 
						Ontario | 
					
					
					
					
						| Eligibility | 
						
- Owners and lessees of new and used vehicles
 
- Visit website for complete eligibility requirements
 
  | 
					
					
					
					
						| Application | 
						Call or visit the website for more information  | 
					
					
					
					
						| Languages | 
						English ; French ; Introductory information about the program is also available on the website in various other languages | 
					
					
					
					
						| Fees | 
						None | 
					
				
			 
		 
		
			
				
Site Information
			
			
				
					
					
					
						| Located In Community | 
						Toronto | 
					
					
					
					
						| Address & Map | 
						 | 
					
					
					
					
						| Intersection | 
						Sheppard Ave E and Yorkland Rd | 
					
					
					
					
						| Physical Access | 
						Not Applicable - varies with location of arbitration meetings | 
					
				
			 
		 
		
			
				
Categories and Classification
			
			
		 
	 
 
		
		
			
			Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.