Halton Catholic District School Board

Site: Burlington - Catholic Education Centre

Service: Student and Family Support Office

Record #: OAK0560
Last Full Update: 02 Sep 2026

Description and Service Details

Description (Service)

Provides a central point of contact for parents and guardians seeking assistance navigating school board processes, accessing information, and connecting with appropriate staff or departments within the school board

Services:

  • assistance navigating school board services and processes
  • information about board policies, procedures, programs, and services
  • referral and connection to Superintendents of Education and board departments
  • support when concerns extend beyond the school level or are not school-specific
  • assistance directing inquiries to the appropriate board contact
Hours

Mon-Fri 8:30 am-4:30 pm

Dates

Sep-Jun

Areas Served Halton Region
Eligibility

Parents and guardians of students enrolled in the Halton Catholic District School Board

Application

Contact by online form, email, or telephone

  • school-specific concerns should first be discussed with the classroom teacher or principal when appropriate
Languages English
Fees None

Site Information

Located In Community Burlington
Mailing Address c/o Student and Family Support Office 
802 Drury Lane 
Burlington, ON L7R 2Y2

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories School Complaints ; School System Advocacy ~ Parents

Agency Overview

Locations for this Service


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