Aims to improve the lives of Ontarians with behaviours associated with complex and challenging mental health, dementia or other neurological conditions living in long-term care homes or in independent living settings

Acute Care Behavioural Consultant (ACBC) works closely with the social workers, discharge planners, care coordinators and front-line staff at the hospital to identify the triggers, manage behaviours and determine the most appropriate discharge location. ACBC collaborate with community agencies and long term care homes to help transition clients to the most appropriate care setting post their acute episode

Behavioural Support Counsellor (BSC) provides education, support, counselling and guidance to caregivers and family members who are caring for a loved one with Alzheimer's disease or related dementias * BSO counselors help families and caregivers navigate the health care system to link them with available community resources * support for families is provided in the form of a one-on-one home or office visit, a talk over the phone, or assistance in reaching out and connecting with other individuals living with dementia in the community through support groups and educational workshops

Behavioural Intervention Specialist (BIS) works within the hospitals with patients with responsive behaviours * BIS will collaborate with the patient, caregivers and hospital staff to look for triggers to behaviours and develop some interventions to help manage behaviours

Community Support Worker (CSW) works with individuals who are demonstrating significant responsive behaviours * CSW works closely with the individuals, families and staff to develop strategies in order to minimize responsive behaviours, to ensure seamless transitions within the healthcare system including long term care, acute care and community (ADS/Home)

Care Navigator (CN) works collaboratively with health care professionals and community organizations to coordinate an effective plan of care for complex clients whose responsive behaviours are creating a barrier to their transitions within the healthcare system

Psychogeriatric Resource Consultant (PRC) supports staff that provide care for seniors with responsive behaviours related to complex physical, cognitive and mental health needs * this includes long term care homes, adult day programs, supportive housing settings or the community

Hours vary * call for information

Complete a First Link Referral Form for BSO supports