Ontario Energy Board

Site: Toronto

Service: Ontario Electricity Support Program

Record #: MET7731
Last Full Update: 30 Jan 2025

Contact Information

Office Phone 1-855-831-8151, OESP Contact Centre
TTY Phone 1-800-855-1155
E-Mail help@ontarioelectricitysupport.ca
Website www.ontarioelectricitysupport.ca/
Social Media YouTube YouTube

Description and Service Details

Description (Service)

Monthly credit reduction to the electricity bill of eligible households

  • credit amount is determined by the number of household members and the combined household after-tax income
  • households with Indigenous members, electric heating, or electricity intensive medical devices may receive a higher credit
  • 2 years of support is available to most applicants
  • Ontario Works and Ontario Disability Support Program recipients are already eligible and must apply through their caseworker
    Hours Mon-Fri 8:30 am-5 pm
    Areas Served Ontario
    Eligibility
    • low-income customers of electricity distributors within Ontario
    • persons 65 years of older, or recipients of a CPP disability pension, may be eligible for up to 5 years of support
    • recipients of the low-income energy assistance program - emergency financial assistance (LEAP EFA) may also be eligible
    Application Apply online - current OESP recipients must reapply for the higher credit
    Languages English, French
    Fees None

    Site Information

    Located In Community Toronto
    Address & Map
    2300 Yonge St
    27th Floor
    Toronto, ON
    Canada M4P 1E4
    Mailing Address Box 1540, Stn B 
    Ottawa, ON 
    Canada K1P 0C7
    Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Underground parking

    Categories and Classification

    HCSD Main Heading Income Programs
    HCSD Sub Heading Assistance Programs
    Service Categories Utility Assistance

    Agency Overview