Record #:
MET7438
Last Full Update:
30 Jul 2025
Contact Information
| Office Phone | 416-325-5669 |
| Toll Free Phone | 1-800-263-2841, Ontario wide |
| TTY Phone | 416-325-2648 |
| Fax | 416-325-5681 |
| cy-ej@ombudsman.on.ca | |
| Website | www.ombudsman.on.ca/what-we-do/topics/children-youth |
| Social Media |  Facebook,  Instagram,  LinkedIn,  YouTube |
Description and Service Details
| Description (Service) | Children and Youth Unit will respond to calls from children and youth in care
|
| Hours | Mon-Fri 9 am-4:30 pm |
| Areas Served | Ontario |
| Eligibility | Children, youth and families receiving or seeking services under the Child, Youth and Family Services Act and the Education Act (Provincial and Demonstration Schools) Residency Requirements: Ontario |
| Application | Self referral |
| Languages | Interpretive Services - interpretation and translation available upon request; Other - Primary language of service is English, with assistance provided in other languages noted |
| Fees | None |
Site Information
| Located In Community | Toronto |
| Address & Map | 483 Bay St 10th Fl, South Tower Toronto, ON Canada M5G 2C9 |
| Mailing Address | 483 Bay St 10th Fl, South Tower Toronto, ON Canada M5G 2C9 |
| Physical Access | Wheelchair accessible automatic main entrance; easy access to elevator; dedicated accessible washroom with all features |
Categories and Classification
| HCSD Main Heading | Government / Legal ; Youth |
| HCSD Sub Heading | Consumer Protection / Complaints ; Youth Advocacy / Legal Help |
| Service Categories | Children's Residential Facility Complaints ; Children's Rights Groups ; Individual Advocacy ~ Government Services Issues ; Individual Advocacy ~ Youth ; Issue Advocacy ~ Youth Issues |
