Law Enforcement Complaints Agency
Site: Toronto
Record #:
MET1605
Last Full Update:
28 May 2026
Contact Information
| Office Phone | 416-246-7071 ; Toll Free Fax: 1-877-415-4773 |
| Toll Free Phone | 1-877-411-4773 |
| TTY Phone | 1-877-414-4773 |
| Fax | 416-327-8332 |
| leca@ontario.ca | |
| Website | http://leca.ca |
Agency Information
| Legal Status | (20) Regional Government |
Description and Service Details
| Description (Service) | Independent oversight body responsible for receiving, managing and overseeing public complaints about the conduct of:
Inspectorate of Policing has jurisdiction over policy and service complaints, see separate entry |
| Hours | Mon-Fri 8:30 am-4:30 pm |
| Areas Served | Ontario |
| Eligibility | Members of the public with a complaint about police conduct |
| Application | Complaint form available on website or at any police station Complaints can be made in person at LECA's Main Office or by appointment at LECA's Northern Ontario offices, filed online, by mail, fax, or at local police stations Complaints should be made within 6 months of the incident, but the Director can extend the deadline for minors, persons with disabilities or if resolving the complaint is in the public interest; contact organization for details |
| Languages | English, French |
| Fees | None |
Site Information
| Located In Community | Toronto |
| Address & Map | |
| Intersection | Bay St and Dundas St W |
| Mailing Address | 655 Bay St 10th Fl Toronto, ON Canada M7A 2T4 |
| Physical Access | Fully accessible - Accessible parking located in building's underground parking ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features ; Barrier-free washroom including door and stall |
Categories and Classification
| HCSD Main Heading | Government / Legal |
| HCSD Sub Heading | Consumer Protection / Complaints |
| Service Categories | Law Enforcement Complaints |
