Canadian Forces Morale and Welfare Services, Family Information Line

Canadian Forces Morale and Welfare Services

Site: Ottawa - No Physical Address

Service: Family Information Line

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Record #: IMP0368

Last Full Update: 06 Mar 2025

Contact Information

Office Phone	1-800-866-4546, Toll-free number ; Out of Area: 00-800-771-17722, International
Toll Free Phone	1-800-866-4546, North America
E-Mail	fil-lif@cfmws.com
Website	cfmws.ca/support-services/family-information-line

Description and Service Details

Description (Service)	Confidential, personal and bilingual service to the military community information on the Department of National Defence (DND), Canadian Armed Forces (CAF), CFMWS and local relevant community programs, services and resources client needs assessments and counselling intake screening  support programs like short-term counselling, support groups, coaching, virtual emotional support and virtual workshops referrals reassurance crisis management/support support finding child care
Hours	Mon-Sun 24 hours
Areas Served	Canada
Eligibility	Canadian Armed Forces members, veterans and their families
Application	Call or send an email to receive information, support and/or referrals
Languages	English; French
Fees	None

Site Information

Located In Community	Ottawa
Address & Map	Ottawa, ON Canada
Physical Access	Not Accessible

Categories and Classification

HCSD Main Heading	Community Programs
HCSD Sub Heading	Community Information
Service Categories	Comprehensive Information and Referral ~ Veteran/Military Personnel Issues ; Military Family Service/Support Centres ; Social Services for Military Personnel ; Veteran Reintegration Counselling

Agency Overview

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