Parole Board of Canada, Parole, record suspension, expungement and clemency

Parole Board of Canada

Site: Ottawa - Laurier Ave W (National Office)

Service: Parole, record suspension, expungement and clemency

Record #: IMP0062

Last Full Update: 23 Sep 2025

Contact Information

Office Phone	613-954-7474, National Parole Board ; Office 2: 613-634-3857, Ontario/Nunavut Regional Office
Toll Free Phone	1-800-874-2652
Fax	613-634-3861, Ontario/Nunavut Regional Office
E-Mail	suspension@pbc-clcc.gc.ca
Website	www.canada.ca/en/parole-board/services/record-suspensions.html
Social Media	YouTube

Description and Service Details

Description (Service)	Issues/grants/denies/revokes record suspensions and makes recommendations for clemency National office Follows the Criminal Records Act Supervises all record suspensions and clemency recommendations Parole provides information on paroles hosts decision registry for paroles Record suspension Allows people who were convicted of a criminal offense to have their criminal record kept separate from other criminal records Clemency Granted in exceptional circumstances. Can be requested for: employment perceived inequity medical conditions immigration to Canada compassion financial hardship
Hours	Phone line Mon-Fri 8 am-6 pm
Areas Served	Canada
Eligibility	Individuals with a criminal record in Canada
Application	Forms and complete instructions are available on the website
Languages	English; French
Fees	Service - Fees

Site Information

Located In Community	Ottawa
Address & Map	410 Laurier Ave W Ottawa, ON Canada K1A 0R1
Mailing Address	410 Laurier Ave W Ottawa, ON Canada K1A 0R1
Physical Access	Fully Accessible

Categories and Classification

HCSD Main Heading	Government / Legal
HCSD Sub Heading	Community Legal Services
Service Categories	Record Suspension Assistance

Agency Overview